We Move All - Removals Terms

These conditions explain the rights, obligations, and responsibilities of all parties to this Agreement. Where we use the word 'you' or 'your' it means the Customer: 'we', 'us' or 'our' means the Remover. These terms and conditions can be varied or amended subject to prior written agreement.

1) Our Quotation
  • Our quotation, unless otherwise stated, does not include customs duties and inspections or any other fees or taxes payable to government bodies.
  • We may change the price or make additional charges if circumstances are found to apply which have not been taken into account when preparing our quotation and confirmed by us in writing.
2) Work not included in the quotation
  • Unless agreed by us in writing, we will not: dismantle or assemble unit or system furniture (flat-pack), fixtures or fittings; disconnect, re-connect, dismantle or re-assemble appliances, fixtures, fittings or equipment.; take up or lay fitted floor coverings; and move items from a loft, unless properly lit and floored and safe access is provided.
  • Our staff are not authorized or qualified to carry out such work. We recommend that a properly qualified person is separately employed by you to carry out these services.
3) Your responsibility. It is your respnsibility to:
  • Declare to us, in writing, the value of the goods being removed and/or stored. If it is subsequently established that the value of the goods removed or stored is greater than the actual value you declare, you agree that our liability will be reduced to reflect the proportion that your declared value bears to their actual value.
  • Be present or represented during the collection and delivery of the removal.
  • Ensure authorized signature on agreed inventories, receipts, waybills, job sheets or other relevant documents by way of confirmation of collection or delivery of goods.
  • Take all reasonable steps to ensure that nothing that should be removed is left behind and nothing is taken away in error.
  • Arrange proper protection for goods left in unoccupied or unattended premises, or where other people such as (but not limited to) tenants or workmen are, or will be present.
  • Prepare adequately and stabilize all appliances or electronic equipment and fragile goods prior to their removal.
  • Empty, properly defrost and clean refrigerators and deep freezers. We are not responsible for the contents.
  • Provide us with a contact address for correspondence during removal transit and/or storage of goods.
Other than by reason of our negligence or breach of contract, we will not be liable for any loss or damage, costs or additional charges that may arise from failure to discharge these responsibilities.

4) Our responsibility
  • It is our responsibility to deliver your goods to you, or produce them for your collection, undamaged. By "undamaged" we mean in the same condition as they were in at the time when they were packed or otherwise made ready for transportation and/ or storage.
5) Goods not to be submitted for removal or storage
  • Unless previously agreed in writing by a director or other authorized company representative, the following items must not be submitted for removal or storage and will under no circumstances be moved or stored by us. The items listed may present risks to health and safety and of fire or carry other risks and you should make your own arrangements for their transport and storage: Prohibited or stolen goods, drugs, pornographic material, potentially dangerous, damaging or explosive items, including gas bottles, aerosols, paints, firearms and ammunition, jewellery, watches, trinkets, precious stones or metals, money, deeds, securities, stamps, coins, or goods or collections of any similar kind, plants or goods likely to encourage vermin or other pests or to cause infestation or contamination, perishable items and/or those requiring a controlled environment., any animals, birds or fish.
Member of
The Federation of Small Businesses

Licenced environmental
waste disposal
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TEL: 020 7277 0867  /  MOB: 07973 429 976
Removals Company London, Man & Van Service London
We Move All - Removals Terms & Conditions
We Move All - Removals - Home & Office Removals, Man & Van Service London UK
TEL: 020 7277 0867  /  MOB: 07973 429 976
64 Portland Street, Walworth, London, SE17 2PB